Reveleer, announced today that Health New England is contracting with Reveleer for its medical record retrieval and abstraction services as of December 2017.

Reveleer leverages its platform, a Software-as-a-Service (SaaS) solution, to support Health New England’s critical Quality and HEDIS® initiatives in a year-round collection effort to increase process efficiencies.

Health New England needed a vendor for the HEDIS® Hybrid 2018 season that can get them up-and-running quickly on a full-service basis, and yet offer flexibility to leverage more of their in-house resources over time using Reveleer as a self-service platform.

Reveleer allows customers to control their timeline, provides real-time visibility and full transparency into all medical record retrieval and abstraction results, as well as, manage internal and external SLAs. Additionally, Reveleer’s MRRV Audit Wizard significantly reduces time spent preparing and submitting an audit.

Reveleer’s experienced Provider Service Representatives and Abstractors reduce the burden of in-house retrieval and review, with numerous options for getting medical records in the door, including its proprietary Secure Virtual Print (SVP), which eliminates paper and provider abrasion.

“With a shift to value-based care, health plans are investing more in Quality Improvement and HEDIS®,” said Jay Ackerman, CEO of Reveleer, “Our mission is to provide companies such as Health New England with the technology to confidently manage these critical and time-sensitive cycles.”

“We are fortunate to partner with Reveleer in support of our goal to continually improve our HEDIS scores and STAR ratings. With Reveleer, we have confidence that this new process will support our business goals.” said Frank Namukangula, Quality & 5 STAR Ratings Manager at Health New England.

About Reveleer
Reveleer, a leader in the medical record retrieval and review (MRR) industry serving customers across the U.S., empowers health plans to take control of their Quality / HEDIS® and Risk Adjustment initiatives to improve quality of care and revenue performance. With its licensable Reveleer SaaS platform and proprietary Secure Virtual Print that supports paperless electronic medical record collection, customers and partners can manage projects with either full-service or in-house resources, or using a collaborative model. Learn more at or call (866) 969-3222.

About Health New England
Based in Springfield, Massachusetts, Health New England is a non-profit health plan serving members in Massachusetts and Connecticut. A wholly-owned subsidiary of Baystate Health, Health New England offers a range of health care plans to employer groups and individuals in the commercial, Medicaid and Medicare markets. Visit for more information.

About The Author

Reveleer is a healthcare software and services company that empowers payers in all lines of business to take control over their risk adjustment and quality improvement programs. The Reveleer platform enables payers to independently execute and manage every aspect of provider outreach, retrieval, coding, abstraction and reporting – all under one single platform. Leveraging its technology, proprietary data sets, and subject matter expertise, Reveleer also assists payers with full record retrieval and review services to support financial performance and improved member outcomes.