The State of Technology in Value-Based Care 2025

As value-based care rapidly evolves, technology sits at the center of this transformation—driving better patient outcomes, increasing efficiency, and redefining what success means across the healthcare landscape. Based on a nationwide survey of payer and provider organizations, the 2025 State of Technology in value-based care explores today’s most important trends in data management, AI, and cybersecurity.

About the survey

• Commissioned by: Reveleer in partnership with Mathematica; conducted by The Harris Poll.

• Fielded: May 27 – June 10, 2025.

• Respondents: 203 US-based healthcare leaders (101 providers and 102 payers), all director-level or above, representing executive, clinical, IT, and operations leadership in value-based care organizations.

A sneak peek of what's inside:

• Value-based momentum: 81% of providers and 92% of payers saw contract growth this year; 83% and 94% expect more gains ahead.

• AI goes mainstream, leaders pull ahead: Every organization now uses AI, with 93% of providers and 97% of payers boosting usage last year. While 98% view AI as critical, only about 4 in 10 call themselves fully committed.

• Impact and hurdles: 96% say AI gives them a competitive edge, with 9 in 10 seeing broad benefits—but only a third rate their data integration as excellent, highlighting persistent gaps.

• Security in focus: All organizations train on AI and cybersecurity, but only 56% of providers and 47% of payers feel very prepared—and 24% and 34% faced major cyber incidents last year, mostly breaches and phishing.

• What sets leaders apart: Top performers focus on workflow transformation, targeted training, and demand more from vendors on security, ROI, and integration.

Access the report for exclusive insights, expert perspectives, and actionable recommendations to accelerate your technology strategy in value-based care.