Health plans are held to rising quality benchmarks every year, and the difference between one Star rating and the next often comes down to whether providers document and close care gaps on time. In this customer story, Tony Tran, Director of Quality Measurement at UPMC Health Plan, shares how his team uses Reveleer Care Gap Manager to turn provider documentation into measurable quality gains across its network.

What you will learn:

• How a health plan raises quality measure performance by making gap closure easier for providers
• How provider-submitted medical record documentation flows into quality and value-based care programs
• Where quality rates improved across measures such as colorectal cancer screening, glycemic status, and transitions of care
• How the same workflows support primary source verification audits and regulatory requirements

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UPMC Health Plan’s results show what year-round, provider-friendly gap closure looks like in practice. See how Reveleer Care Gap Manager helps health plans improve quality measure performance while keeping documentation audit-ready.

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